Screen replacement
Replacement of cracked glass or a faulty display, including touch and display testing after installation.
- Example starting price
- From $89
- Estimated time
- 1–2 hours
Phone repair · Surrey
Phone Repair
From a cracked screen to a battery that won't last the day, we diagnose and repair common smartphone problems. You'll get a clear estimate before any work begins.
Common phone problems
- Cracked or unresponsive screen
- Battery drains quickly or shuts down early
- Won't charge, or charges only at an angle
- Blurry camera or camera app errors
- Quiet speaker or muffled microphone
- Exposure to water or other liquid
Not sure what's wrong? Book a diagnosis and we'll find the cause.
Phone repair services
Final pricing is confirmed after device inspection. Pricing varies by model, part selection, device condition, and part availability.
Battery replacement
A new battery for phones that drain quickly, shut down unexpectedly, or show a battery-service warning.
- Example starting price
- From $69
- Estimated time
- About 1 hour
Charging-port service
Cleaning or replacement of the charging port when cables feel loose or the phone won't charge.
- Example starting price
- From $69
- Estimated time
- 1–2 hours
Camera troubleshooting
Diagnosis of blurry photos, black screens in the camera app, or cracked camera lenses, with repair options.
- Example starting price
- From $49
- Estimated time
- 1–2 hours
Speaker and microphone repair
Cleaning or replacement of speakers and microphones when callers can't hear you or audio is distorted.
- Example starting price
- From $59
- Estimated time
- 1–2 hours
Water-damage assessment
Inspection and cleaning after liquid exposure. Recovery depends on the damage and isn't always possible.
- Example starting price
- From $39
- Estimated time
- 1–2 business days
Software troubleshooting
Help with boot loops, failed updates, crashing apps, and setting up a replacement phone.
- Example starting price
- From $49
- Estimated time
- 1–3 hours
Estimated times are examples and depend on diagnostics, parts availability, and current workload. Quality replacement parts selected according to availability and customer preference.
Brands we commonly repair
- Apple
- Samsung
- Motorola
- OnePlus
Don't see your brand? Ask us before you visit.
90-day limited repair warranty
Eligible repairs include a 90-day limited warranty on the part we installed and our workmanship. Coverage depends on the service and part used, and does not cover new physical damage, liquid exposure after the repair, or unrelated faults. This warranty is provided by XYZ Cell Phone Repair and is not manufacturer coverage.
Phone repair questions
Do I need an appointment?
Walk-ins are welcome during opening hours. Booking ahead helps us check parts for your model and plan time for your repair.
How long does a repair take?
Many common repairs can be completed the same day, subject to diagnostics, parts availability, and current workload. Some repairs take longer when a part needs to be ordered. We'll give you an expected timeline with your estimate.
Will I receive an estimate first?
Yes. We inspect your device and give you an estimate before any repair work begins. We only proceed after you approve it.
Is my data safe during repair?
We handle every device carefully and only access what's needed to test the repair. Most repairs don't affect stored data, but we recommend backing up your device before any repair. Never send passwords or PINs through our website forms. If testing requires access, we'll ask you in person.
What does the repair warranty cover?
Eligible repairs include a 90-day limited warranty on the part we installed and our workmanship. Coverage depends on the service and part used, and doesn't cover new physical damage, liquid exposure after the repair, or unrelated faults. It is our own warranty, not manufacturer coverage.
Do you use original manufacturer parts?
We use quality replacement parts selected according to availability and your preference. Part options and their price differences are explained before you approve the repair.
What should I bring with my device?
Bring the device, its charger if it has one, and any case or accessories related to the problem. Back up your data if you can, and remove any SIM or memory cards you'd like to keep.